Air Conditioning

The air conditioning units are reverse cycle, both heating and cooling. Your remote is located in a holder on the wall. (Please be aware that the system requires time to reach the temperature set; the higher the temperature, the longer it takes). Please make sure you have all the doors and windows closed for maximum benefit.

For Heat:  Change ‘Mode’ to either ‘Heat’ or the sun symbol (depending on the model). Adjust temperature up or down.

For Cool:  Change ‘Mode’ to either ‘Cool’ or the snowflake symbol (depending on the model). Adjust temperature up or down

Arrival / Departures

Check Out: 10:00am

Late Checkout: Please enquire at the reception for availability and cost. If you have arrived after-hours, please sign your Guest Registration form which you would have picked up with your key from the night safe and return it to the reception.

Early Departures: Please lock your room and place your key in the letterbox located next to the front door of reception. 

BBQ Areas

There is an undercover BBQ area available exclusively for guest use. BBQ utensils are supplied. For the comfort of other guests, please clean the BBQ once you have finished. 

For Hire

Fold away beds and cots are available to hire. Please see reception staff for hire charges.

For Loan

We have a selection of DVD’s, games, books and toys for loan by guests. Also available to borrow are tennis rackets and beach play equipment. Please see our friendly reception team if you would like to borrow items.
Beach towels are also available for the length of your stay.

Housekeeping

Housekeeping and linen service will only be provided to guests staying four nights or more. NOTE: If extra servicing is required, additional charges apply.

We provide a starting supply of bathroom and kitchen amenities including shower gel, shampoo, conditioner, tissues, toilet paper, tea, coffee, sugar, salt & pepper, dishwashing powder, dishwashing liquid and washing machine powder. Please note, this is a starting supply, but more can be purchased from Port Arthur General Store.

To avoid additional cleaning charges, please wash all dishes (or turn dishwasher on) and remove all rubbish from your cabin.

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Keys

Spare keys are available from reception. Lost keys will attract a $25 replacement fee. Please return all keys to reception upon checkout. There is a key drop box located next to the front door of reception if you are checking out early.

Maintenance

Should you experience any problems with your unit, please let us know at reception so we can attend to it promptly.

Mobile Phone Reception/ Public Telephone

Mobile phone reception is limited throughout the Tasman Peninsula. Most larger telephone providers such as Telstra and Optus have the best coverage.

There is a Public Telephone located on the main road outside the cemetery which is only a few metres from the Port Arthur General Store.

Pets

We love our wildlife at Stewarts Bay Lodge therefore pets are NOT permitted anywhere on the property or inside the cabins (companion animals and guide dogs are the only exception and MUST always be on a lead and under effective control).

Post Office

Postal services are available via the Port Arthur General Store located at the entrance to Stewart’s Bay Lodge.

Power Outages

Power outages are occasionally experienced on the Tasman Peninsula and are generally restored within 2 Hours. There is emergency lighting / torches plugged into a power point in the kitchen which will turn on when the power goes out. These can be used as torches and are movement sensor activated.

Restaurant

“On the Bay” is our beautiful, onsite restaurant.

Taste the culinary excellence of local produce prepared skilfully by our Chefs. Choose from our wide selection of Tasmanian wines, beers, ciders and spirits. 

Bookings are essential. Please call 6250 2771 to check trading days and times or to make a reservation.

Rubbish / Recycling

A rubbish bin is provided in each unit. Larger bins are located throughout the site for your convenience. Please refer to the site map for these locations.

Recycling is also encouraged at Stewart’s Bay Lodge. Recycling bins have yellow lids are are located in various locations around the site.

Safe

There is a safe located in the master bedroom. A safe key is supplied with your room key. To operate please follow the instructions listed below.

1. If the safe is locked slide the centre panel of the door & place key in slot to open.
2. To reset safe with your code, Press the red button on the inside of the door near the hinge.
3. Press a selection of up to 8 numbers then press B within 15 seconds. It is now set with your code.
4. To OPEN, press your code then the letter A within 15 seconds

Smoking

Smoking is not permitted in any of our cabins, chalets or restaurant.
Smoking is permitted on the balconies ONLY; ashtrays are stored under the kitchen sink. Please close the windows and doors to ensure the rooms remain smoke free.

To avoid cleaning and deodorising fees being charged, please do not smoke indoors.

Spa

Spa baths are in the ensuite of the main bedrooms in the Chalets only. They are turned on by pressing the large silver or white button on the bath edge. Once started, subsequent presses will move through its speed cycles. To turn off, press button on bath edge until the motor stops. 

Supermarkets

Port Arthur General Store: Located at the top of our driveway.
IGA – Seabreeze: Situated before the White Beach turnoff approx. 10 mins-
drive.
IGA Nubeena: Located in the township of Nubeena approx. 15 mins-drive.

Tennis Courts

Tennis courts are for exclusive use of guests; equipment available from reception.

Tours

Tour bookings for our local attractions can be made at reception. Please speak to our team about things to see and do on the Tasman Peninsula.

Transport

• Philip Rowley Taxi Service: 0435 478 377
• Port Arthur Shuttle Express: 0487 163 624 www.tassietours.com
• Self’s Peninsula Coaches:  0418 573 243
• Let’s show you Tasmania tours: 0418 576 489 www.showyoutasmania.com.au transfers around the Peninsula as well as pickups from Airport and returns
• Wizzyathere: 0467 555 595 www.wizzyathere.com.au – tour & shuttle bus service
• Tassielink Bus: Public bus service runs daily to Hobart. Leaves from opposite the Port Arthur General Store at approx 6:15am daily (please check website for up-to-date timetables)
  

Walking Tracks

The walking track is clearly marked on the property map for your convenience. It goes from Stewart’s Bay Beach, past Ladies Bay to the Port Arthur Historic Site. Approximate walking time to the site is 15 – 20mins. Access to the track is through the car-park at our on-site restaurant.

Water

Our water supply comes from the Port Arthur Historic Site treatment plant. It is treated and regularly tested for safe consumption. Occasionally, our water will appear to have an opaque yellow colour which is due to higher concentrations of tannins that are not harmful to ingest. Please be mindful that our water source is limited and be sure to avoid wastage.

WiFi

WiFi is available free of charge in the restaurant only. Network name: Stewarts Bay Lodge.

Wildlife

Stewarts Bay Lodge is home to many different species of wildlife including the Tasmanian Devil. Most of our wildlife is nocturnal and can be seen throughout the property after dark. Please do not feed the wildlife and be sure to drive slowly.

Snake Season

Tasmania has three types of snakes — tiger snakes, copperheads, and white-lipped snakes — and they’re all venomous. They are seen sunning themselves on walking tracks, hanging around under logs, in long grass and under homes. 
They are generally very shy creatures and only bite if they feel threatened.
No-one has died of a snake bite in Tasmania since 1977!
Advice if you see a snake

Advice if You See a Snake

If walking in the bush, watch carefully where you are going. Avoid long grass and areas with lots of rocks and sticks. Stewarts Bay Lodge is a bush venue and we do see the occasional snake here – just be aware. 

If you see a snake, don’t panic! Stand very still. They do not perceive you as food or a threat and will probably move away or keep moving. If they are lying still, back away very slowly.

Do not approach the snake, try to scare it away, or hit it with anything. This is what causes snake bites.

In the extremely unlikely event that you are bitten by a snake, don’t panic! Snake venom moves through the lymph system and any movement will make the situation worse. 

Lie down, stay very still, apply a pressure bandage or some sort of pressure over and around the bite area. Do not apply a torniquet.  Get help asap!  The emergency number in Australia is 000. 

If safe to do so, please take a photo for the purposes of identification, and send to:
reception@stewartsbaylodge.com.au