GUEST COMPENDIUM

Welcome

Your hosts, Susie and Pramod, welcome you to Stewarts Bay Lodge and hope you enjoy your stay and have a memorable holiday.

Hotel Information

Please take a moment to familiarise yourself with the information provided & do not hesitate to contact reception, if you have any questions or require assistance.

General Information

Arrival / Departures

Check Out: 10:00am
Late Checkout: Please enquire at the reception for availability and cost. If you have arrived after-hours, please sign your Guest Registration form which you would have picked up with your key from the night safe and return it to the reception.
Early Departures: Please lock your room and place your key in the letterbox located next to the front door of reception.

Office Hours

• Monday to Sunday 9:00am to 6:00pm
• Winter Months 9:00am to 5:00pm
• Emergency assistance outside office hours please phone: 0401 510 466

Tours

Tour bookings for our local attractions can be made at reception. Please speak to our team about things to see and do on the Tasman Peninsula.

Fire Safety

Fire and evacuation procedures are on a laminated chart near the entrance of your chalet or cabin. Please familiarise yourself with this plan.

Keys

Spare keys are available from reception. Lost keys will attract a $25 replacement fee. Please return all keys to reception upon checkout. There is a key drop box located next to the front door of reception if you are checking out early.

Maintenance

Should you experience any problems with your unit, please let us know at reception so we can attend to it promptly.

Emergency Services

Dial ‘000’ (Ambulance, Fire and Police). No Mobile service dial ‘112’

Pets

We love our wildlife at Stewarts Bay Lodge, therefore, pets are NOT permitted on the property or inside the units.

Water

Our water supply comes from the Port Arthur Historic Site treatment plant. It is treated and regularly tested for safe consumption. Occasionally, our water will appear to have an opaque yellow colour which is due to higher concentrations of tannins that are not harmful to ingest. Please be mindful that our water source is limited and be sure to avoid wastage.

Power Outages

Power outages are occasionally experienced on the Tasman Peninsula and are generally restored within two hours. There is emergency lighting plugged into a powerpoint in the kitchen which will turn on when the power goes out. These can be used as torches and are movement sensor activated.
-Information from stove reset from Susie

Smoking

All units are Non-Smoking. To avoid extra cleaning and deodorising fees, please do not smoke indoors.

Wildlife

Stewarts Bay Lodge is home to many different species of wildlife including the Tasmanian Devil. Most of our wildlife are nocturnal and can be seen throughout the property after dark. Please do not feed the wildlife and be sure to drive slowly. Please also be aware that snakes are occasionally sighted on the property during the Summer months. Please seek advice from reception if concerned.

Accomodations​

Air Conditioning

The air conditioning units are reverse cycle, both heating and cooling. Your remote is located in a holder on the wall. It is not instant and takes a while for the fans to start once the unit has been turned on. Please make sure you have all the doors and windows closed for maximum benefit. For Heat: Change ‘Mode’ to either ‘Heat’ or the sun symbol (depending on the model). Adjust temperature up or down. For Cool: Change ‘Mode’ to either ‘Cool’ or the snowflake symbol (depending on the model). Adjust temperature up or down.

Spa

Spa baths are in the en-suite of the main bedrooms in the Chalets only. They are turned on by sharply pressing the large silver or white button on the bath edge. Once started, subsequent presses will move through its speed cycles. To turn off, press button on bath edge until the motor stops.
NOTE: Several minutes after turning off the spa, it will START UP on its own to do an automatic self-cleaning cycle, then turn itself OFF. Please do not press the button while the auto cleaning cycle is on.
If you have pressed the button while self-cleaning cycle is on, you will have disrupted this process. Press the button again until the motor stops. If the motor starts again by itself this is the cleaning cycle. Do not press the button again, it will stop by itself when the cleaning is finished.

Eat & Drink

Restaurant

“On the Bay” is our onsite restaurant. Dinner bookings are essential. To book, please call 6250 2771 or see our friendly front-of-house staff. Menus have been placed in this compendium for your convenience; however, this is a “sample” menu. Choose from our wide selection of Tasmanian wines, beers or ciders and taste the culinary excellence of local produce prepared skilfully by our Chefs.

Breakfast 7 days per week: 8:00 – 10:00 am.
If you would like to organise an early breakfast, check with reception for a cooked breakfast pack to prepare in your cabin. Bacon and Eggs breakfast for two at $30.00 (2 eggs, 2 rashers of bacon, fruit juice, bread & butter; per person)
Lunch: Closed
Dinner
Tuesday – Saturday 5:30pm – 7:30pm (later in Summer)
The bar opens at 4:00 pm. You can relax by the fire, take in the stunning views of Stewart’s Bay, enjoy barista coffee or a cleansing ale or some sparkling bubbles and indulge in house-made delights.

Housekeeping

Housekeeping

Housekeeping and linen service will only be provided to guests staying four nights or more. NOTE: If extra servicing is required, additional charges apply. Additional soaps, shampoo/conditioner/body wash, detergents, and toilet rolls are available at reception. To avoid additional cleaning charges, please wash all dishes and remove all rubbish from your cabin.

Public Areas

BBQ Facilities

There is an undercover BBQ area available exclusively for guest use. BBQ utensils are supplied. For the comfort of other guests, please clean the BBQ once you have finished.

Tennis Courts

Tennis courts are for the exclusive use of guests. Tennis rackets and balls can be hired from reception.

Walking Tracks

The walking track is clearly marked on the property map for your convenience. It goes from Stewart’s Bay Beach, past Lady’s Bay to the Port Arthur Historic Site. The approximate walking time to the site is 15 – 20 minutes. Access to the track is in front of the restaurant.

Security

Safe

There is a safe located in the Master bedroom. A safe key is supplied with your room key. To operate, please follow the instructions listed below.

1. If the safe is locked, slide the centre panel of the door & place the key in the slot to open.

2. To reset safe with your code, press the red button on the inside of the door near the hinge.

3. Press a selection of up to 8 numbers, then press B within 15 seconds. It is now set with your code.

4. To open, press your code then the letter A within 15 seconds.

Guest Facilities

For Hire

Beach towels are available for hire at $5.00 per towel for the length of your stay. Also for hire are fold away beds and cots. Please see reception staff for hire charges.

For Loan

We have a great selection of DVD’s, games, books and toys for loan by guests. Also available to borrow are tennis rackets and beach play equipment. Please see our friendly reception team if you would like to borrow items.

Internet/Wifi

WiFi

WiFi is available free of charge in the restaurant only. Please see our front of house staff to obtain the password.

Mobile Phone Reception/ Public Telephone

Mobile phone reception is limited throughout the Tasman Peninsula. Most larger telephone providers such as Telstra and Optus have the best coverage.
There is a Public Telephone located on the main road outside the cemetery which is only a few meters from the Port Arthur General Store.

Local Services

Post Office

Postal services are available via the Port Arthur General Store located at the top of our driveway.

Local Doctor

The local doctor is located in Nubeena, approximately 11 kms away. Phone 6250 9038

Local Hospital

There is no hospital located on the Tasman Peninsula. The nearest hospital with Emergency Services is located in Hobart approximately 90 kms drive.
Royal Hobart Hospital, Liverpool St, Hobart Phone: (03) 6166 8308 
Hobart Private Hospital, Argyle and Collins St, Hobart Phone: (03) 6214 3000

Pharmacy

The local pharmacy is Tasman Chem-mart Pharmacy, located at 1628 Nubeena Rd, Nubeena. Phone: 6250 2788

Supermarkets

1. Port Arthur General Store: Located at the top of our driveway. 

2. IGA – Seabreeze: Situated before the White Beach turnoff approx 10 min drive. 

3. IGA Nubeena: Located in the township of Nubeena approx 15mins drive.

Connect with us

Inspired by you, always – @stewartsbaylodge1